TollFreeForwarding Review

• API Access Call Record

  Use our remote API to retrieve your real-time call record information. Automatically load your call records into your back-office reporting systems so you can access the information in a way that is most compatible with your current practices.

• Call Transfer

  If a caller is better served by a different person or department, the call can be transferred to any extension - anywhere in the world. Instead of asking customers to dial another number, an easy call transfer will help you provide excellent customer service.

• Customizable Voice Menu IVR

  Create your own voice menu IVR — Interactive Voice Response and our automated system will guide your callers to the right department to expedite their requests. You can record custom messages for all of your voice menu options. Our IVR system is designed to accommodate the voice menu needs of large call centers as well as small businesses.

• Dynamic Caller ID

  You choose the caller ID that is displayed on incoming calls to your existing phone the phone number of the caller or the TollFreeForwarding.com number that was dialed. Many TollFreeForwarding.com clients prefer knowing if a call is coming through the TollFreeForwarding.com network, which guides them in how to address the caller.

• Fax to Email

  Get faxes sent to your email. Your new phone number the same one that receives incoming voice calls can receive fax transmissions and send them to the email address you designate.

• Instant Activation

  In three minutes you can have your new phone number and start receiving calls. Go to our free trial page and sign up now.

• International Call Forwarding

  TollFreeForwarding.com specializes in international call forwarding. We do this better than anyone else by providing you with a reliable service that makes you accessible to your customers around the globe. You can forward incoming calls to your existing call center or office anywhere in the world. Your new phone number can ring to several locations in different countries. For example, your new phone number can be forwarded to your reservation center in England and your customer service center in France. Let us say you add a new office in Belgium and want to forward calls there; you can. Your calls can be forwarded wherever they need to go.

• International Ringback Tones

  If you have ever called another country, you may have noticed that after you dialed the number, the ringback tone you hear is different than in your country. Callers are used to the ringback tone of their country so, to comfort the caller, we offer authentic ringback tones for all the countries where we provide phone numbers.

• Local and International Phone Numbers

  Get a phone number where you want more customers. Make it easy for your customers to reach you using a phone number that is local to them. TollFreeForwarding.com has phone numbers in more places than any other company. Our broad inventory lets you get the phone number you want now, plus we can provide you with more phone numbers as you need them in the future.

• Online Control Center

  You can access information about your TollFreeForarding.com account from any computer anytime, anywhere. Add more phone numbers instantly.

• Real-time Call Record

  View detailed information about every call that is made to your TollFreeForwarding.com phone number. Learn about your customers’ call habits and high traffic call locations to help make decisions about outbound sales and follow-up. You can use the real-time call record for accounting purposes as well.

• Select Your Phone Number

  Choose your new phone number from our list of available international toll-free and local phone numbers.

• Sequential Ringing

  If the first phone number you specified does not answer, calls will be forwarded to the next phone number you provided.

• Simultaneous and Sequential Ringing

  You can combine both simultaneous and sequential ringing. Several phones can ring simultaneously and, if none of them are answered, calls will be forwarded to other designated phones. Calls will start ringing on the new set of phones until one of them is answered.

• Simultaneous Ringing

  Your business will not miss a call when your new phone number is forwarded to ring at multiple phone numbers simultaneously. Calls can be automatically forwarded to 15 different phone numbers that will all ring at the same time. The call will be connected to the first phone that answers.

• Time and Day Call Routing

  You can control where calls are forwarded during specified times of the day and days of the week.

• Unlimited Extensions

  Your new phone number can have as many extensions as you need. And those extensions can ring to various geographical locations around the world.

• Voicemail to Email

  Get voicemail sent to your email. You can listen to your voicemails on your PC or smart phone, save them for future reference, and even forward them to colleagues who need a copy.