Nextiva Review

• Call Forwarding and Answering Rules

  Allows you to direct incoming calls to wherever needed such as other employees, departments, even your cell phone.

• Conferencing Features

  Includes features to host conference calls vital for telephone meetings with multiple callers.

• Dial by Name Directory

  Instantly make your company seem larger by allowing incoming calls to reach certain extensions or people by being auto prompted by the attendant to access an extension by dialing either first or last names.

• Follow Me

  This is a feature that allows the customer to program their number according to wherever there located. For example you could have incoming calls to your desk ring to your cell phone.

• Music on Hold

  Music or recordings that incoming calls will hear if they are places on hold. The customer has the ability to insert interruptions such as promotional ads and choose the duration of the interruption. These are uploaded in the form of 8 kbits or 16 kbits WAV files that are stored on the customer’s computer.

• Toll Free/Local Numbers

  Choose from toll free and local phone numbers.

• Virtual Extensions

  Provides the ability to have multiple schedules according to business hours or holiday schedules informing the incoming calls of the appropriate information. This is done by alternating auto attendant features to the appropriate schedules.

• Virtual PBX

  Using your telephone number(s) provided with your service and your extensions you create a Virtual Directory that allows incoming calls to navigate through your business. Allows incoming calls to select from the appropriate action to reach certain extensions or departments and is completely customizable to your business needs.

• Voicemail

  Customize your greeting and access your voicemail messages from your computer, office phone, email, or any phone also known as remote access.

• Voicemail to Email

  This feature mails your voicemail directly to your email inbox with the ability to manage those messages from there by listening, deleting, and forwarding your voicemails as well as a few other feature options.

• Web Portal Interface

  The Portal interface is a web page that allows you the customer to manage all the options and specific features for your IP phone. Some of the features include voicemail, call history, profile scheduler and every other feature on your phone available with your service plan.