Advanced Voicemail
If you are unavailable to take a call, a professional, automated full-featured voicemail system will accept and store your callers messages via phone, email or the web. You can also have calls routed directly to voicemail or to employees phones.
Auto-Attendant
Create your virtual office with a customized, professional recorded greeting system that guides callers on how to connect to departments or individuals. Directory lookup is also available.
Caller Blocking
Automatically block calls from any number you specify so you can obtain maximum privacy with your phone number. You can block specific numbers online in your accounts call record details or via the phone systems voice prompts.
Caller ID
The number of the person calling you is displayed on your phone screen, so you can easily decide if you want to accept the call or let it go to voicemail.
Call Screening and Call Announce
You will know who is calling before you answer, allowing you to prioritize your communications for greater productivity. The caller is asked to state their name before they are connected, so you hear a live recording of your callers name before you decide whether to accept the call or send it to voicemail.
Call Transfer
The ability to easily transfer callers to voicemail, another extension, a contact on your speed dial list, or any external phone number with just the touch of a button. In addition, you are able to announce the callers name to the transferred party, so they can decide whether to take the call, or send it to voicemail.
Click-to-Call
Return or place calls with just the click of a mouse directly from your voicemails delivered to your email inbox, online voicemail inbox and speed dial list.
Music on Hold
Improve your company image by playing music while callers are on hold or waiting to be connected to an extension.
One Number Service
System reaches home/cell/office through one local or toll-free number.
Professional Company Greeting
Create the image of a Fortune 500 enterprise with the perfect customized company greeting. It is professionally recorded in a studio so the sound is top quality. A great way to make a first impression.
Simultaneous and Sequential Ringing
You can set-up your "Smart Extensions" Call Forwarding phone numbers to ring simultaneously (all at the exact same time) or sequential in the order you choose. For example, incoming calls may be forwarded to your cell first, then to your office, and lastly to your home.
SmartExtensions Call Forwarding
Our version of Find-Me/Follow-Me, each SmartExtension lets you forward your calls to up to 3 different numbers, i.e., office, home and cell, allowing you to work seamlessly from several locations.
Toll Free Number
Give your business the professionalism that an 800 number provides. One dedicated company number with 24 hour availability. All extensions and voicemail boxes are accessible through this number.
Unavailable Greeting
When you are unavailable to take calls, you can have them forwarded directly to voicemail, or have a standard pre-recorded message that tells your caller you are currently unavailable. You can personalize this message as well.
Voicemail to Email
When you cant be reached by phone, messages can be automatically converted into audio .wav files and forwarded as an attachment to an email address of your choosing.