For a brief period on Wednesday, June 10th, VoIP services for Spring customers were unavailable in most of New York City, NY USA. The problems were due to a failed switch in their network. The switch failure caused a large amount of traffic to be re-routed through a different system and when that took place it became overloaded causing traffic congestion and failed communication attempts for Sprint VoIP subscribers.
Sprint provided the following statement to Engaget about the failure:
“One of our VoIP switches in New York did experience an equipment failure earlier today causing some traffic to be rerouted to another switching location during the repair process and resulting in call congestion for some Sprint customers. Our network operators are working aggressively to resolve this issue and hope to have service back to normal soon.”
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